Frequently Asked Questions
How long does shipping take?
All orders ship the same business day if placed before 2:00 PM EST. Standard delivery typically takes 3–7 business days within the United States. International delivery typically takes 7–21 business days depending on destination and customs processing. You will receive a tracking number via email once your order ships.
Do you offer free shipping?
We offer free standard shipping on all orders within the United States, including Alaska and Hawaii — no minimum purchase required. International shipping is available; rates are calculated at checkout based on destination.
Do you ship internationally?
Yes — we ship worldwide. Orders within the U.S. ship free. For international orders, shipping cost is calculated at checkout based on destination. Questions before ordering? Email us at contact@mightyoaksupply.com.
What is your return policy?
We offer a 30-day return policy with free return shipping and no restocking fees. If you're not satisfied with your purchase, contact us at contact@mightyoaksupply.com to initiate a return.
Are your products authentic?
Absolutely. All products sold at Mighty Oak Supply Co. are 100% authentic and sourced directly from authorized distributors. We stand behind every product we sell.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, Apple Pay, Google Pay, and Shop Pay.
How can I track my order?
Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track your package through the carrier's website (USPS, UPS, or FedEx).
How do I contact customer support?
You can reach us by email at contact@mightyoaksupply.com or through our Contact Us page. We typically respond within 24 hours during business days.
Can I cancel or modify my order?
If you need to cancel or modify your order, please contact us as soon as possible at contact@mightyoaksupply.com. Orders placed before 2:00 PM EST ship the same day, so we may not be able to make changes after that time.