MIGHTY OAK SUPPLY CO.

 

1. Introduction

This Privacy Policy describes how Mighty Oak Supply Co. (“we,” “us,” or “our”) collects, uses, shares, and protects your personal information when you visit mightyoaksupply.com (the “Site”), make a purchase, or otherwise interact with us (collectively, the “Services”).

By using any of our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our practices, please discontinue use of the Services.

2. Updates to This Policy

We may revise this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the “Effective Date” above and, where required by law, notify you by email or a prominent notice on the Site. We encourage you to review this policy regularly.

3. Information We Collect

3.1 Information You Provide Directly

When you create an account, place an order, contact customer support, or otherwise interact with us, you may provide:

•       Contact information: name, email address, phone number, mailing address.

•       Order information: billing and shipping addresses, payment confirmation, items purchased.

•       Account credentials: username and password.

•       Communications: messages you send us through email, contact forms, or social media.

•       Reviews and content: product reviews or other content you submit publicly on the Site.

3.2 Information Collected Automatically

When you visit the Site, we and our service providers automatically collect:

•       Device and browser data: device type, operating system, browser type and version, screen resolution.

•       Usage data: pages visited, time spent on pages, referring URL, click patterns.

•       Network data: IP address, approximate geographic location, internet service provider.

We collect this data using cookies, pixels, and similar tracking technologies. See Section 6 for details.

3.3 Information from Third Parties

We may receive information about you from:

•       E-commerce platform (Shopify): account, order, and payment processing data.

•       Payment processors: payment confirmation and fraud screening results (we do not store full credit card numbers).

•       Marketplace platforms: order data from third-party marketplaces where our products are sold (e.g., eBay).

•       Advertising and analytics partners: information about your interactions with our ads or marketing campaigns.

4. How We Use Your Information

We use the personal information we collect for the following purposes:

Purpose	Examples
Order Fulfillment	Process payments, ship products, handle returns and exchanges, send order confirmations and tracking updates.
Account Management	Create and maintain your account, authenticate your identity, manage your preferences.
Customer Support	Respond to inquiries, troubleshoot issues, improve our service.
Marketing	Send promotional emails (with your consent or as permitted by law), show relevant advertisements, personalize your experience.
Security & Fraud Prevention	Detect and prevent fraudulent transactions, protect against unauthorized access, enforce our Terms of Service.
Analytics & Improvement	Analyze Site usage, test new features, improve our products and Services.
Legal Compliance	Comply with applicable laws, regulations, legal processes, and government requests.

 

5. How We Share Your Information

We do not sell your personal information for monetary consideration. We may share your information in the following circumstances:

•       Service providers: companies that help us operate the business, including Shopify (e-commerce platform), payment processors, shipping carriers, email marketing tools, and analytics providers. These providers only access your data as needed to perform services on our behalf.

•       Marketplace platforms: when you purchase through a third-party marketplace, that platform may share order information with us and vice versa.

•       Advertising partners: we may share identifiers and usage data with advertising platforms (including Shopify Audiences) to deliver relevant ads. This may constitute a “sale” or “sharing” under certain state privacy laws. See Section 8 for opt-out rights.

•       Legal obligations: when required by law, subpoena, court order, or to protect our rights, property, or safety.

•       Business transfers: in connection with a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of that transaction.

We require all third-party recipients to handle your data in accordance with applicable privacy laws and our contractual obligations.

6. Cookies and Tracking Technologies

6.1 Types of Cookies We Use

Category	Purpose	Examples
Essential	Required for basic Site functionality such as shopping cart, checkout, and account access.	Shopify session cookies, security tokens
Analytics	Help us understand how visitors use the Site so we can improve performance and content.	Google Analytics, Shopify analytics
Marketing	Used to deliver relevant ads and measure campaign effectiveness.	Meta Pixel, Google Ads, Shopify Audiences

 

6.2 Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may impair Site functionality.

For Shopify-specific cookies, see: https://www.shopify.com/legal/cookies

6.3 Do Not Track

Some browsers transmit “Do Not Track” (DNT) signals. There is no industry standard for how to respond to DNT signals, so we do not currently alter our data collection practices in response to DNT. If you enable the Global Privacy Control (GPC) signal, we will treat it as a valid opt-out request where required by applicable law.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes described in this policy, including:

•       Order and transaction data: retained for a minimum of 5 years for tax, accounting, and legal compliance.

•       Account information: retained for as long as your account remains active. You may request deletion at any time.

•       Marketing data: retained until you unsubscribe or request deletion.

•       Usage and analytics data: typically retained in aggregated or de-identified form for up to 26 months.

When data is no longer needed, we securely delete or anonymize it.

8. Your Privacy Rights

Depending on your location, you may have some or all of the following rights regarding your personal information:

•       Access: request a copy of the personal information we hold about you.

•       Deletion: request that we delete your personal information, subject to certain legal exceptions.

•       Correction: request that we correct inaccurate information.

•       Portability: receive your data in a structured, commonly used format.

•       Opt out of targeted advertising: direct us not to “sell” or “share” your personal information for advertising purposes.

•       Opt out of marketing communications: unsubscribe from promotional emails using the link in any marketing email, or contact us directly.

•       Restrict processing: ask us to limit how we use your data in certain circumstances.

•       Withdraw consent: where we rely on consent, you may withdraw it at any time.

To exercise any of these rights, email us at contact@mightyoaksupply.com. We will verify your identity and respond within the timeframe required by applicable law (typically 30–45 days). We will not discriminate against you for exercising your rights.

8.1 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (as amended by the CPRA), including the right to know what personal information we collect, the right to delete, and the right to opt out of the sale or sharing of your personal information. To opt out of Shopify Audiences ad services, visit: https://privacy.shopify.com/en

8.2 Other U.S. State Privacy Laws

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, and other states with comprehensive privacy laws may have similar rights. We honor all valid requests in accordance with applicable law.

9. Children’s Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to delete it.

10. Data Security

We implement commercially reasonable technical and organizational safeguards to protect your personal information, including encryption of data in transit (TLS/SSL), secure payment processing through PCI-compliant third parties, and access controls limiting employee access to personal data on a need-to-know basis.

No method of transmission or storage is completely secure. If you believe your account has been compromised, please contact us immediately.

11. International Transfers

Your information may be transferred to and processed in the United States or other countries where our service providers operate. If you are located outside the United States, please be aware that data protection laws may differ from those in your jurisdiction. Where required, we rely on recognized transfer mechanisms such as Standard Contractual Clauses to ensure appropriate safeguards are in place.

12. Third-Party Links

The Site may contain links to third-party websites, social media platforms, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

 

Business: Mighty Oak Supply Co.

Email: contact@mightyoaksupply.com

Website: mightyoaksupply.com

 

If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.